PRIVACY POLICY

Privacy Policy 

Security and protection of personal data when visiting our website

Sena Active takes the protection of personal data very seriously and does regular checks to ensure that security standards are met to maintain the security and confidentiality of your personal data as well as protecting data from any unauthorised access. 

How is personal information collected 

When you visit our website, we use your order information to fulfill any order placed through the website including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, order information is used to:

• Communicate with you to ensure you are getting the latest updates relating to your order status
• Provide you with information regarding the latest products or services provided by Sena Active 
• Screening of orders to prevent the potential of risk or fraud

We may also use and store data to improve advertising and marketing campaigns. 

Third party privacy policies

Sena Active does not share  or sell any of your personal information to external third parties for any purpose unless required by law or essential to run the business. Shopify is used to ,aintian the online store which will use your personal information. To find out more about how shopify may use your personal information, please click on the following link https://www.shopify.com/legal/privacy . 

How long is personal information retained for 

Sena Active does not intend to retain any of your personal information longer than necessary, taking into account any legal obligations we have such as maintaining records for tax purposes, and any other legal basis we have for using your information. 

Use of cookies and Web Beacons 

Like any other website, Sena Active uses ‘cookies’ and similar information-gathering technologies including any essential, functional, analytical and targeting cookies. These cookies are used to store information including visitors preferences, and the pages on the website that are accessed or visited. The aim of such use is to improve the overall experience for your current and future purchases by customizing page content based on their preferences. You can choose to reject some or all of the cookies we use on our website by changing browser settings or blocking any non-essential cookies. However, doing so may impair your ability to use our website or some of its features. 

Advertising 

Personal information may also be used to provide you with targeted advertisements or marketing communication we believe is in your interest. In order to opt out of targeted advertising, please use the links below: 

• Facebook: https://www.facebook.com/settings/?tab=ads 
• Google: https://www.google.com/settings/ads/anonymous 
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

For more information regarding how targeted advertising works, please visit the Network Advertising Initiatives educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us through contact@senaactive.com

Additionally, please note that we are processing your information in order to fulfil contracts we might have with you such as processing your order through the website or unless required for legal reasons. 

Contact us

For more information regarding our privacy policy practices, or if you would like to make a compliment or complaint, please contact us via email at contact@senaactive.com